AirCover is a platform guarantee.
A real STR policy is insurance.

If you go direct, you don't lose protection — you upgrade it. Here's the line-by-line on what AirCover actually covers, what it excludes, and what a $1,500/year STR policy gives you instead.

The fine print Airbnb doesn't put on the marketing page.

AirCover headlines: $3M damage protection, $1M liability. Sounds bulletproof. It isn't.

What AirCover actually excludes.

Damage typeAirCoverReal STR policy
Normal wear and tear✗ Excluded✓ Covered (dwelling)
Linen stains, consumables✗ Excluded✓ Covered
Cash, securities✗ Excluded✓ Per policy limits
Fine art, antiques, collectibles✗ Excluded✓ With scheduled endorsement
Natural disasters (wind, fire, water)✗ Excluded✓ Named perils coverage
Loss of rental income✗ Not covered✓ Standard inclusion
Coverage between bookings / vacancy✗ Only during stays✓ 24/7/365
Direct-book guest damage✗ Not eligible✓ Covered
Claim filing window14 days — automatic denial afterPer carrier (usually 60–90 days)
Claim handlerAirbnb internal team, discretionaryLicensed adjuster, regulated
Liability ceiling$1M (Airbnb stays only)$1M–$2M standard, $5M+ available
Annual cost"Free" — bundled into 3% host fee$1,000–$2,000 / property / year

The math.

A K5-style host doing $250,000/year in vacation rental revenue:

The "free" AirCover bundled into your Airbnb commission isn't free. You're paying $37,500/year for $1,500 worth of partial coverage.

Carriers we recommend.

Proper Insurance

Specialist STR carrier writing in all 50 states. Coverage built around Airbnb / VRBO / direct-book equally. Strong claims reputation.

proper.insure ↗

Steadily

Quote-and-bind online in minutes. Purpose-built for short-term and landlord rentals. Competitive on price.

steadily.com ↗

Slice

On-demand per-stay insurance — pay only for nights you have a booking. Useful if you rent only a few weekends a year.

slice.is ↗

K5 Investment Group has no affiliate relationship with any of these carriers. We recommend them because hosts who switched from AirCover to a real policy got cleaner claim outcomes.

Frequently asked.

If I switch to direct-book, do I lose AirCover?

Yes — AirCover only applies to bookings made through Airbnb's platform. But it gets replaced by a real short-term rental policy for $1,000–$2,000/year. Real underwritten coverage is broader, with no 14-day claim window and no platform discretion.

Is AirCover actual insurance?

Only the $1M host liability portion is true insurance. The $3M host damage protection is a reimbursement program Airbnb administers at its discretion — not a policy you can file a regulated claim against.

What does AirCover NOT cover?

Normal wear and tear, consumables, linen stains, cash, fine art, antiques, theft of cash, natural disasters, and any liability claim not strictly classified as accidental. Plus the 14-day filing window means most late claims are auto-denied.

How much does real STR insurance cost?

$1,000–$2,000 per property per year. Includes dwelling, liability, loss of rental income, and vacancy coverage — none of which AirCover provides.

Stop paying $37,500/year for $1,500 of coverage.

Demo the K5 direct-book platform with your own property data. We'll show you what the insurance migration looks like alongside the booking migration — no commitments.

Book a Demo →   Full Airbnb comparison